About us

Support Team

Meet our Support Team. There are no external call centers, just direct contact with a NorthC specialist who knows your situation and is ready to assist you 24/7/365.

Customer portal

Meet Our Support Team

Our Support Team is always ready to assist you—even on holidays, at night, and on weekends. There is no ticket system—just direct, personal contact. You’ll speak immediately with someone who understands your situation and quickly provides a solution.

Bram

Customer Care Specialist

Debbie

Customer Care Specialist

Shoka

Customer Care Specialist

As a NorthC customer, you can always count on:

  • Your Customer Success Manager: A direct point of contact for all your questions.
  • Dedicated Site Manager: Always someone on-site for operational support.
  • Access to myNorthC: A convenient self-service portal for requests and orders.
  • CIMS Portal for Insights: Immediate access to your energy usage and more.
  • Personal Onboarding: Guidance on using the CIMS and myNorthC portals.
  • Proactive Monitoring: 24/7 oversight of cooling, humidity, and climate (EMS and BMS) by our NOC team.

Would you like to learn more about our approach?

``At NorthC, we believe that personal contact, especially in the digital world, makes all the difference. That’s why personal attention comes first.``

Our solutions

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Would you like to receive tips & news about data centers, data storage and other challenges for your IT?

Want to know how we process your personal details? Read our privacy statement.

This field is for validation purposes and should be left unchanged.