Client story

AI startup Juvoly relies on NorthC for sovereign hosting

Every patient has experienced it: much of a doctor’s consultation is spent behind a computer screen. Administrative tasks, reviewing medical records and arranging referrals take up valuable time. Juvoly QuickConsult, developed by Dutch AI startup Juvoly, takes this burden away. It allows physicians to focus on people instead of paperwork. How does this innovative solution work? And why did Juvoly deliberately choose NorthC as its data center partner?

Less time on admin, more time for care

In 2023, software developer Thomas Kluiters (photo, right) and general practitioner Maarten Timmers (photo, left) founded Juvoly. The idea arose when Thomas’s partner, then a medical intern, remarked: “What if I didn’t have to type so much and could focus more on the patient?” It inspired Thomas to explore voice recognition as a way to relieve the administrative burden on GPs. Maarten quickly joined the mission: “I became a doctor to help people, not to stare at a screen.

Initially, the duo experimented with existing AI models, but these proved unfit for real-life healthcare conversations. Medical terms were often misinterpreted, transcriptions were slow, and the models frequently hallucinated. On top of that, patients who didn’t speak standard Dutch were poorly understood. This led Juvoly to develop its own speech recognition model – purpose-built for transcribing medical consultations in real-time, regardless of the patient’s background or dialect.

This technology became the foundation of Juvoly – now market leader in Dutch general practice. The software transcribes live consultations, generates structured summaries, links to relevant pages and patient leaflets, and even provides real-time translations for non-native speakers.

“Cloud may seem attractive at first, but becomes unsustainable as you scale.”

Thomas Kluiters, co-founder and CEO of Juvoly

Inclusive AI: everyone is understood

Juvoly’s model is designed to recognize medical terminology while accounting for language barriers, dialects, and accents. It’s also the only provider in the world offering Frisian language support. This inclusive approach ensures every patient is understood, regardless of origin or fluency. The model doesn’t just perform better than major international alternatives, it’s also more energy efficient.

To power this innovation, Juvoly became the first organization in the Netherlands to deploy two NVIDIA DGX B200 supercomputers, hosted in NorthC’s Rotterdam data center. A milestone for local AI development.

Read the full press release about this AI breakthrough.

Why Juvoly chose NorthC: sovereign infrastructure and real partnership

Another key differentiator for Juvoly is its “privacy-by-design” approach. The company does not store user data or learn from consultations. Protecting sensitive healthcare data is non-negotiable, which ruled out hyperscalers early on. “For startups, cloud seems affordable, but as your workloads grow, the costs explode,” says Kluiters. “But even more importantly: we process medical data. That must stay in the Netherlands, on infrastructure we can trust.”

After a thorough market comparison, Juvoly chose NorthC. “What stood out immediately was their proactive mindset. NorthC asked the right questions, thought along with us about fluctuating energy usage, and offered flexible infrastructure. That kind of collaboration is rare. The decision was easy.”

 

“We process sensitive healthcare data. That belongs in the Netherlands, on secure and reliable infrastructure.”

Thomas Kluiters, co-founder and CEO of Juvoly

Not a one-size-fits-all solution, but custom infrastructure and innovation

NorthC offers standard solutions when suitable, and tailored infrastructure when needed,” Kluiters continues. “Tailored infrastructure takes a bit more time, which can be challenging, but in return you get total flexibility. NorthC innovates with its customers. As a startup, that’s exactly what we need.

“NorthC innovates with its customers. As a startup, that’s exactly what we need.”

Thomas Kluiters, co-founder and CEO of Juvoly

Local hosting: certainty in a shifting geopolitical landscape

Juvoly’s decision to host in the Netherlands wasn’t just about privacy and security. Geopolitical factors played a role too. “US cloud platforms are vulnerable to trade policy decisions, like tariffs. With a fully Dutch product and Dutch data center, our costs stay predictable and under control.

What’s next: Juvoly expands into hospitals

After its success in general practice, Juvoly now sets its sights on hospitals. “Doctors are excited, but we also need to convince procurement departments,” says Kluiters. Still, he remains confident. Healthcare simply can’t ignore AI any longer.

Healthcare professionals face enormous pressure. AI applications like speech recognition are essential to meeting rising demand and making the healthcare profession attractive to the next generation of doctors and nurses.

General practitioner Maarten Timmers sums it up: “Juvoly is my digital assistant. I can focus on my patients again, without constantly looking at a screen. That’s what healthcare should be.

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