Guide

myNorthC Portal

The myNorthC Portal provides you with access to your data center services at NorthC. To help you get started, we have compiled six short videos explaining the most important features.

First-time login

In this short video, we show you how to log in to the myNorthC Portal for the first time.

Manage and edit approvers

In this short video, we show you how to manage and edit access Approvers in the myNorthC Portal.

Authorization for data center access

In this short video, we show you how to temporarily or permanently register someone for access to the data center in the myNorthC Portal.

Please note before you start: you can only submit an access request if authorizers have already been set up for the location in question.

Need help with this? Then watch the video above.

Create a new portal contact

In this video, we show you how to create a new portal contact in the myNorthC portal.

Only users with the Key User role can create contacts and assign roles. Are you a Key User? Then you can get started right away.

Edit roles

In this video, we show you how to assign and manage roles for portal users in the myNorthC Portal.

Roles determine what a user can do within the portal, from ordering racks to creating other users.

Request Cross Connect

In this video, we show you how to submit a Cross Connect request in the myNorthC Portal.
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